1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
2. Eligibility Requirements
To use our platform, you must:
3. Minimum Age Requirement
You must be at least 18 years old to use our platform. If we discover that you are underage, we may suspend or close your account.
4. Geographic Restrictions
We may restrict access to our platform in certain countries or regions. You acknowledge and agree to comply with all applicable laws and regulations regarding online gambling in your jurisdiction.
5. Account Registration Rules
To register an account:
You must ensure that your account information is accurate, complete, and up-to-date at all times.
6. One-Account-Per-User Policy
Each user may only have one account with us. If we discover multiple accounts associated with the same individual, we reserve the right to suspend or close all affected accounts.
7. Identity Verification and KYC (Know Your Customer)
We may request identification documents from you at any time to verify your age, identity, and address. You agree to provide such documentation promptly upon request.
8. Account Accuracy Obligations
You must ensure that your account information is accurate, complete, and up-to-date at all times. We are not responsible for any losses or damages arising from inaccurate or incomplete account information.
9. Account Security Responsibilities
You are solely responsible for maintaining the security of your login credentials (username and password) and ensuring that they are kept confidential. You agree to notify us immediately if you suspect unauthorized access to your account.
10. Login Credentials and Password Protection
We will not be liable for any losses or damages arising from weak login credentials or compromised passwords.
11. Restricted Behaviour and Prohibited Activities
You agree to:
We reserve the right to suspend or close your account if we suspect any prohibited activity.
12. Bonus and Promotion Rules
All bonuses and promotions are subject to these Terms and Conditions. You agree to comply with all applicable bonus rules, including wagering requirements and expiration dates.
13. Wagering and Gameplay Conditions
You must:
We reserve the right to void wagers, suspend or close your account if we suspect any prohibited activity.
14. Bonus Abuse Prevention
We may cancel or retract bonuses and promotions at our discretion, including but not limited to:
You agree to comply with all applicable bonus rules and policies.
15. Deposits and Withdrawals (if supported by source material)
We may require verification of your identity or address before processing withdrawals. You agree to provide any necessary documentation promptly upon request.
16. Verification Before Withdrawals
You must verify your account details, age, and identification with us before making a withdrawal. We reserve the right to request further verification at our discretion.
17. Processing and Review Procedures
We will review all transactions for compliance with these Terms and Conditions. You agree that we may suspend or close your account if we suspect any prohibited activity or fraudulent behavior.
18. Responsible Gambling Expectations
You are solely responsible for managing your own gambling habits and ensuring they do not negatively impact you, others, or our community. We encourage users to set limits on their deposits, losses, and gaming activities as outlined in the self-exclusion policy (if applicable).
19. Self-Exclusion and Account Restrictions
We may restrict access to specific games, bonuses, or features based on your individual needs or requests. You agree that we may suspend or close your account if you have been subject to a court order or any other legal restriction regarding online gambling.
20. Game Fairness and RNG Systems
Our platform uses certified Random Number Generators (RNGs) and compliant gaming systems to ensure game fairness and randomness. You acknowledge and agree that the outcome of games is solely determined by these systems, without interference from us or any third party.
21. Technical Interruptions or Voided Gameplay
We may temporarily suspend our platform for maintenance or other technical reasons. In such cases:
You agree that we are not liable for any losses, damages, or inconvenience resulting from technical interruptions.
22. Suspension or Closure of Accounts
We reserve the right to suspend or close your account at our discretion without prior notice, including but not limited to:
You agree that we are not liable for any losses or damages arising from suspension or closure.
23. Intellectual Property and Platform Ownership
All intellectual property rights, trademarks, and copyrights pertaining to our platform remain the exclusive property of Chanze Casino or its affiliated entities.
24. Limitation of Liability
We will only be responsible for damages resulting directly from a breach by us of these Terms and Conditions. In no event shall we be liable for any indirect, incidental, special, or consequential losses.
25. Modification of Terms
These Terms and Conditions may change at our discretion without prior notice to you. You agree that your continued use of the platform constitutes acceptance of such changes.
26. Contact or Support Guidance
For questions regarding these Terms and Conditions or issues with gameplay or deposits:
We will respond to your query within a reasonable timeframe, typically up to 24 hours.
By using our platform, you acknowledge that you have read and agree with these Terms and Conditions. We are always working to ensure the highest level of service, game variety, and user satisfaction for all our customers.
